1. Introduction
Welcome to Accomplish Speech Pathology Pty Ltd (“Accomplish”, “we”, “our”, or “us”), ABN: 26 686 438 988. By accessing or using our services, you agree to comply with and be bound by these Terms of Service. Please read them carefully.
2. Eligibility and Scope
Our services are intended for individuals and families seeking speech pathology services within Australia. Services are provided by qualified speech pathologists operating within professional and ethical guidelines as outlined and required by Speech Pathology Australia.
3. Appointments and Attendance
- All appointments are by prior arrangement only.
- We require a minimum of 24 hours’ notice for cancellations or rescheduling. Late cancellations or missed appointments may incur a fee.
- If we need to cancel or reschedule, we will notify you as early as possible.
4. Fees and Payment
- Fees for services will be disclosed prior to treatment.
- Invoices will be issued following each appointment and are payable within 7 days.
- Payments can be made via bank transfer or approved payment systems.
- Failure to pay may result in services being suspended until the account is settled.
5. Telehealth Services
- Where suitable, services may be delivered via telehealth platforms.
- You are responsible for ensuring a stable internet connection and a private, safe environment during sessions.
6. Confidentiality and Records
- All information shared is confidential and handled in accordance with privacy legislation.
- Clinical records are securely stored and retained according to professional and legal requirements.
7. Limitation of Liability
- While we make every effort to deliver high-quality care, outcomes are not guaranteed.
- We are not liable for any indirect or consequential damages arising from the use of our services.
8. Changes to Terms
We reserve the right to modify these Terms at any time. Updates will be posted on our website, and continued use of services constitutes acceptance of those changes.